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Corporate Strategy, Innovation & Change

Staying Relevant in Challenging Times

New technologies and changing consumer habits are just two factors influencing transformations that cause disruption in your business model.  A key to success is assessing where your business is on the change curve. All businesses must deal with customer markets that increasingly expect them to be brand-savvy and provide solutions and relationships with their employees and customers.

“The last thing you can afford in your business — is the belief that digital transformation is somebody else’s problem.”

However, many companies have either resisted these imperatives or have dealt with them on a piecemeal basis. The result is often a patchwork of “change islands” existing amid traditional processes, legacy systems, and corporate institutional cultures. True Transformation (with a capital "T") requires a holistic approach to comprehensively understand your unique situation and challenges to create an actionable, measurable, and forward-looking implementation process that places a high value on team dynamics. 

All while keeping in mind that your business still needs to function and thrive throughout the change process. Transformation without an understanding of the operational necessities of continuing to run the business does no one any good.

Whether it's working with your team or your Board of Directors to develop strategies that guide your business - we can help. 

Change happens best — When they think it was their idea


The objective of business transformation and Change Management is to assess the team or organization’s existing state of health and then to plan, communicate, and implement improvements and/or whole new approaches to optimize results. Because their priority is to focus on core business operations.

Most businesses and their internal management teams are not able to bring together the time, focus, and skill set to assess and implement effective change or digital transformation. Effective change management requires focus. It takes a comprehensive understanding of how change happens and deep experience. It takes time, leadership, business, and communications that are integrated and implemented to have change become part of the culture.

Change takes a lot of planning and communication. To start, we do a change Readiness Assessment Evaluating & Learning (REAL) to surface and communicate the factors that will make any change a success. We then design a customized plan of action for going through the transition that will work best for your organization.

"When you’re trying to shift mindsets over skill sets, it’s not about how do you assemble teams and how do you get to a solution, but how do you ultimately sell your vision and how do you get people enthusiastically believing in that vision?” Amit Shah, President of 1-800-Flowers

Each organization, and the teams inside it, are unique and so the scope of transformation will be different for each company’s specific needs.  Even as all people share a critical dependence on similar organic functions such as circulatory and nervous systems but every individual is unique – so it is with businesses and their underlying systems and team dynamics.  Workforce requirements and expectations have changed.  Success is truly tied to clarity, competency, and the shifting dynamics of decision authority and information flows.

Experience in the complex stakeholder interplay that is required for change and a "roll-up your sleeves" approach will drive your high-priority projects to successful completion. So too will our expertise in mentoring your people through the process of adopting new ways of working.

Our plan is a 5 step process: Assess, Educate, Align, Communicate, Reinforce 

Innovation - Leverage your existing assets for a Change and Innovation Culture

Innovation can't come from the outside in. Inspiration, however, can effectively catalyze change management, and revenue innovation. It can give your company culture the required ability to transcend existing internal mindsets, organizational divisions, and sub-optimal thinking to see beyond perceived limitations and what constitutes a “product” (vs an existing asset) from which your company can earn revenue. Our experience in revitalizing companies and corporate cultures is your competitive advantage.

Identifying assets that have revenue potential and bringing them to commercialization requires bringing several product development skills and mindsets together under a well-defined vision.

Imagine for a moment that you and your team are traveling from Seattle to NYC and you’re one degree off.  You’ll miss it.  That's where our senior talent helps keep engagements and change on track. Services provided within our Change Management discipline include:

  • Digitally-enabled Business Strategy
  • Thought Leadership
  • Interim Leadership

Why are we confident that we can help?  Because we’ve been there. Done that.

 
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